ctg888 Privacy Policy

ctg888 has established itself as a trusted and secure platform for online gaming enthusiasts in Bangladesh. Keeping safe the personal information you provide while using our website is our highest responsibility. This Privacy Policy will tell you what information we collect, how that information is used, how long it is stored, and what rights you have over your information.

By using our platform, you will be considered to have given your consent to this Privacy Policy. This policy may be updated regularly, and we will notify you if significant changes are made.

ctg888 collects the following types of information to ensure service quality and maintain platform security:

ctg888 uses your personal information for the purposes listed below. We never sell your information to third parties without your permission.

2.1 Account Management and Verification

We use your name, date of birth, and ID information to register your account, process logins, and verify your identity. This ensures that only persons aged 21 or above can participate on the ctg888 platform.

2.2 Financial Transaction Processing

Your financial information is used to complete deposit and withdrawal processes via bKash, Nagad, Rocket, and Upay, and to ensure the security of transactions.

2.3 Platform Security and Fraud Prevention

To prevent unauthorized access, fraudulent activity, and money laundering, we monitor your IP address, transaction patterns, and gaming behavior.

2.4 Customer Service Improvement

Communication history is stored to help our 24/7 live chat support team resolve your issues quickly.

2.5 Personalized Experience

By analyzing your preferred games and playing habits, we can recommend more relevant offers and games to you.

3.1 Essential Cookies

These cookies are essential to ensure the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save form data. These cookies cannot be disabled.

3.2 Functional Cookies

Functional cookies are used to remember your language preferences, game settings, and previous transaction information. This makes each of your visits more convenient.

3.3 Analytical Cookies

These cookies are used to analyze website performance and understand user behavior. This helps us continuously improve our service quality.

You can control cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of the platform to not work properly.

ctg888 does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared on a limited basis in certain specific circumstances:

ctg888 uses the latest technology and methods to ensure the security of your information. Our security framework operates at the following levels:

• SSL Encryption (SSL/TLS): All data exchanged between your browser and our servers is protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — it is transformed using a one-way cryptographic hashing method.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and automated intrusion detection systems.
• Access Control: Only authorized ctg888 staff can access user information, only for specific needs and only to the extent permitted.
• Regular Security Audits: Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved quickly.
• Two-Factor Authentication (2FA): Optional two-factor authentication is available to protect your account.

However, no method on the internet is 100% secure. We therefore ask you to use a strong password and not share your login credentials with anyone.

ctg888 stores your information only for as long as necessary. The following policy is followed when determining retention periods:

• Active Account: All relevant information is stored for as long as your account remains active.
• After Account Closure: Financial and transaction-related information is retained for a defined period to meet legal obligations.
• Cookie and Session Data: Most session cookies are automatically deleted when the browser is closed. Persistent cookies are deleted after a set period.
• Customer Service Records: Chat and email history is retained for a defined period for service improvement and dispute resolution.

Our data retention policy is reviewed regularly in accordance with applicable regulations and responsible gaming requirements.

Every user registered on the ctg888 platform has the following rights regarding their personal information:

ctg888 is strictly for persons aged 21 or above. We do not intentionally collect information from anyone under the age of 21. Date of birth is verified at registration and age is confirmed via ID where necessary.

If we have inadvertently collected information from a minor, we will delete it immediately and close the associated account. If you believe a minor is operating an account on ctg888, please let us know via live chat or email.

ctg888 reserves the right to update or change this Privacy Policy as needed. For any significant changes, we will:

• Update the "Last Updated" date on this page.
• Send a notification to your registered email address.
• Display a notice when you log in to the platform.

If you continue to use the platform after the changes, you will be considered to have agreed to the updated Privacy Policy. If you do not agree with the changes, you may close your account.